Contact Pebble

You are backed by a certified, nationwide network of physical service and parts centers. While our engineering team can diagnose and tune software remotely, Pebble partners with an extensive, certified physical RV repair network across North America. If your Pebble Flow ever requires physical maintenance—such as a replacement window latch, suspension adjustment, or brake pad service—we dispatch parts directly to your local certified service center to get you back on the road quickly.

Scout is our intelligent, always-on AI assistant built directly into your owner account portal and iPhone app. If you ever have a question about how a system operates, what a dashboard notification means, or how to prepare your trailer for winter storage, Scout delivers clear, unvarnished answers instantly. Because Scout is trained directly on our evolving software release notes and Owner's Guide, its knowledge base is always current. It even tracks your battery levels and will proactively reach out by email if your state of charge gets low.

Our nationwide roadside partner network is specifically equipped for the electric vehicle era. If you ever run out of charge in a remote backcountry valley, our dispatchers send out mobile emergency charging vehicles to provide a high-voltage boost, or winch and tow your trailer safely to the nearest certified charging station or your home.

Help is always a single tap away in your Pebble App. You can call our dedicated support line at (866) 732-2518. Our corporate support hours are Monday through Friday, 8:00 AM to 5:00 PM PST, but our hotline is actively monitored 24 hours a day, 365 days a year for urgent mechanical and roadside emergencies. (For life-safety emergencies, please always call 911 first before notifying Pebble.